Responsible Gaming

Responsible gambling is an important part of our Company's customer service policy, which is why we take very seriously the problems that can arise from gambling addiction. We consider it our direct responsibility to protect gamblers from excessive gambling and to prevent minors from gambling.

We want our service to be as convenient and functional as possible, so that it is perfect for an exciting pastime. Unfortunately for some gamblers, gambling can turn from an exciting hobby into a problem.

We fully support and share the worldwide policy of responsible gambling, and we do our best to ensure that our Clients can enjoy a safe and addictive gambling without losing control.

 

Maintaining control


Gambling in a bookmaker's office is just entertainment, a good way to have a good time, enjoy the game of your favorite team and find like-minded people among other betting participants. Having a pleasant time watching matches and gambling, however, it is worth remembering that you must follow the measure.

Absolutely every bettor should always remember:


gambling is only a form of leisure, and not a way to make money, one cannot lose a sense of proportion;

in case of a loss, you should not try to win back immediately, because there is always a chance to win next time;

start the game on the condition that you can only spend the amount you have and no more;

keep a close eye on the time and money you spend on the game.



 

Gambling addiction prevention


Among the majority of people for whom gambling is just a fun way to spend time, there is a small percentage of gamblers who suffer from gambling addiction. Recent studies have shown that only a small proportion of the adult population is faced with the problem of gambling addiction. However, our Company takes this problem seriously and invites bet participants to always remember that:


gambling is based on the law of probability, so there are no “formulas” and “systems” that guarantee a win;

the desire to play should come exclusively from you;

gambling is entertainment, not a way to get rich quick or pay off debts;

regularly monitor how much money you spend on the game;

to play, you always need to know the rules of the game.



It is difficult to determine the line that separates healthy passion and addiction. But there are some signs that may indicate that the bettor is starting to have problems.

You are asked to answer 10 questions. If you answered yes to at least 5 of them, then there is a high probability that you already suffer from gambling addiction.


Are you seriously involved in gambling?

Are your bets constantly increasing?

Do you borrow money to play?

Do you often play longer than planned?

Does frequent visit to the bookmaker's office negatively affect your reputation?

Are you annoyed or frustrated if you can't take a bet?

Is participation in gambling a way for you to get away from problems?

Do you often have to recoup?

Have you tried to control the size of the bet amounts, the time spent in the gambling establishment, but the attempts were unsuccessful?

Are you not talking about your passion for gambling to your loved ones?

Game control tips



Determine in advance for yourself the time that you will spend playing at the bookmaker;

Set for yourself the maximum amount that you are ready to lose, and do not exceed it;

Never borrow money to gamble;

Try to find yourself a new hobby and combine it with the game;

Never visit gambling establishments if you are in a bad mood, depressed or depressed state.



 

Self-exclusion from the game



A bet participant at any time has the right to decide to terminate the game by terminating the agreement with the betting company and send us an application to terminate the agreement and block the Personal Account by sending a corresponding request to the support service in the online chat mode.

After termination of the agreement with our Company, the person who terminated the agreement has the right to contact us with a statement to conclude a new agreement. At the same time, we have the right to refuse the specified person to conclude a new agreement without giving reasons.